Shipping policy

Shipping & Delivery

Fresh Sole currently delivers across Lebanon.

Delivery Time

Orders are typically delivered within 2–5 business days after order confirmation. Delivery times are estimates and may vary depending on your location, courier availability, holidays, weather conditions, or other circumstances outside our control.

Delivery Fees

Any applicable delivery fee will be shown or communicated before your order is completed.

Cash on Delivery

Cash on Delivery is available for eligible orders. Please make sure your phone number and delivery information are correct so the courier can reach you.

Incorrect or Incomplete Address 

Customers are responsible for providing accurate delivery details. An incorrect address, unavailable phone number, or unsuccessful delivery attempt may result in delays or additional delivery charges.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong product, please contact Fresh Sole as soon as possible with your order details and photos of the item where appropriate.

Contact

For questions about your delivery or order, please contact Fresh Sole using the contact information provided on our website.